FREE AU SHIPPING OVER $150
$10 FLAT RATE UNDER $150
METRO: 1–2 BUSINESS DAYS
REGIONAL: 2–5 BUSINESS DAYS
WORLDWIDE SHIPPING AVAILABLE
We ship all orders from our Cronulla store using Australia Post. Once your order is on its way, you’ll receive a shipping confirmation email with your tracking number.
Please allow 1–2 business days for your order to be carefully packed and dispatched.
Orders placed on weekends or public holidays will be processed on the next business day. During sales, new releases and peak periods, processing may take a little longer.
Standard Shipping: $10
Free Standard Shipping: Orders of $150 or more
Australian orders are sent using Australia Post Parcel Post.
Estimated delivery after dispatch:
Same state: approximately 1-2 business days
Interstate: approximately 2-5 business days
Regional and remote areas may take longer
Delivery times are estimates only and begin after your order has been dispatched.
We ship to selected international destinations using Australia Post International Standard.
International shipping charges are calculated according to the destination and total parcel weight. The correct shipping price will be displayed at checkout before payment.
Estimated delivery after dispatch:
New Zealand: approximately 5–10 business days
USA and Canada: approximately 7–14 business days
UK and Europe: approximately 7–14 business days
Other international destinations: approximately 7–20 business days
International delivery estimates do not include time spent in customs. Delays may occur due to customs clearance, local postal services, weather, peak periods or circumstances outside our control.
International Express may be available upon request. Please contact us before placing your order if you require urgent international delivery.
International orders may be subject to customs duties, import taxes, tariffs or processing fees imposed by the destination country.
These charges are not included in our product or shipping prices and are the customer’s responsibility. We recommend checking your country’s import requirements before ordering.
You’ll receive a tracking number by email once your parcel has been dispatched. Tracking may take a little time to update after Australia Post receives your parcel.
Please ensure your email and delivery address are correct before completing your order.
If your parcel has not arrived within the estimated delivery window, please check the tracking information first.
If you still need assistance, email inbetweentangerine@gmail.com with your full name and order number, and we’ll help you lodge an enquiry with Australia Post.
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned to us because the address was incorrect, incomplete, unclaimed or undeliverable, the customer may be required to pay the cost of sending it again.
If we have made an error with your order or address, we will correct it at no additional cost.