Last updated: 19 August 2026
INBETWEEN TANGERINE respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, shop with us online or in store, or otherwise contact us.
Depending on how you interact with us, we may collect:
Your name, email address, telephone number and delivery or billing address.
Your order, purchase, payment and transaction information.
Account details if you create an online account.
Information provided when requesting a return, exchange or customer-service assistance.
Your marketing and communication preferences.
Device and website information, including your IP address, browser, operating system, pages viewed and interactions with our website.
Any other information you choose to provide to us.
Payment information is processed securely by Shopify or the relevant payment provider. We do not ordinarily receive or store your complete payment-card details.
We may collect personal information:
Directly from you when you place an order, create an account, subscribe to our mailing list, visit our store or contact us.
Automatically when you browse or interact with our website.
From service providers that help us process payments, deliver orders, operate our website, prevent fraud or provide marketing and analytics services.
From cookies and similar technologies, subject to your available privacy choices.
We may use your personal information to:
Process payments and fulfil, deliver and manage orders.
Provide returns, exchanges, store credits and customer support.
Communicate with you about your order or enquiry.
Create and manage customer accounts.
Operate, maintain and improve our website, products and services.
Detect and prevent fraud, misuse and security incidents.
Maintain business, taxation and transaction records.
Comply with legal and regulatory obligations.
Send marketing communications where you have agreed to receive them or where otherwise permitted by law.
If you subscribe to our mailing list or otherwise agree to receive marketing, we may send you information about new arrivals, promotions, events and other INBETWEEN TANGERINE updates.
You can unsubscribe at any time by clicking the unsubscribe link in an email or contacting us at inbetweentangerine@gmail.com.
Unsubscribing from marketing will not prevent us from sending essential communications relating to an order, payment, account or customer-service request.
We may disclose personal information to trusted service providers where reasonably necessary to operate our business, including:
Shopify, which hosts and supports our online store.
Payment processors and financial institutions.
Australia Post and other delivery providers.
Website hosting, technology, security and fraud-prevention providers.
Email marketing, advertising and analytics providers.
Accountants, legal advisers, insurers and other professional advisers.
Government authorities, regulators or law-enforcement agencies where required or authorised by law.
We do not sell your personal information in the ordinary meaning of selling information for money.
If our business is sold, merged or reorganised, relevant personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
Our online store is hosted by Shopify. Shopify processes information required to provide its ecommerce, checkout, payment, security and related services.
Shopify and any payment provider you choose may handle your information in accordance with their own privacy policies and terms.
You can read Shopify’s Privacy Policy at:
https://www.shopify.com/legal/privacy
Some of our service providers, including Shopify, payment processors, analytics services and marketing platforms, may store or process personal information outside Australia.
These locations may include Canada, the United States and other countries in which those providers operate. Privacy and data-protection laws in those countries may differ from Australian laws.
Where applicable, we take reasonable steps to work with reputable providers that maintain appropriate privacy and security safeguards.
Our website uses cookies and similar technologies to:
Keep the website functioning correctly.
Remember your cart and preferences.
Provide secure checkout and account features.
Understand website traffic and performance.
Improve your shopping experience.
Measure marketing and advertising effectiveness, where permitted.
You may be able to manage your choices through our cookie banner, privacy-preference settings or browser controls. Disabling essential cookies may affect how parts of the website function.
The cookies used on our website may change as Shopify, our theme and installed applications are updated.
We take reasonable administrative, technical and physical precautions to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Our website uses secure connections, and payment transactions are handled through payment providers that apply recognised payment-security standards.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to:
Fulfil the purposes described in this policy.
Maintain transaction, taxation and business records.
Resolve disputes and respond to enquiries.
Prevent fraud and protect our legal rights.
Meet legal and regulatory obligations.
When information is no longer reasonably required, we take reasonable steps to delete, destroy or de-identify it, subject to any legal recordkeeping requirements.
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before completing a request. In some circumstances, we may be legally permitted or required to refuse access, correction or deletion. If this occurs, we will explain our decision where required.
If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.
Please provide enough information for us to understand and investigate your concern. We will acknowledge and respond to privacy complaints within a reasonable period.
If you are not satisfied with our response and the Australian Privacy Act applies, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Our website may contain links to websites or services operated by third parties. We are not responsible for their privacy practices, security or content. We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy when our practices, service providers, website functionality or legal obligations change.
The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through our website or by email where appropriate.
For privacy questions, access or correction requests, or complaints, contact:
Privacy Officer
INBETWEEN TANGERINE
Shop 1, 11–13 Ocean Grove Avenue
Cronulla NSW 2230
Australia
Email: inbetweentangerine@gmail.com
Phone: 0414 013 043