All deliveries are made by Australia Post EXPRESS free of charge Australia-wide for orders exceeding $100 otherwise there will be a $10 flat rate.Your order will typically arrive overnight if it is placed and paid for by 3:00pm (Sydney time) Monday to Thursday, assuming you are located within the Australia Post Network (Australian capital cities and major metro areas).
Regional areas outside the express post network may be 2-5 days.
All orders placed and paid for Friday to Sunday will arrive Monday or Tuesday the following week.
If you have not received your items within 4 business days of making your order please email us at firstname.lastname@example.org with your full name and order number and we will look into your delivery immediately. In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.
PLEASE NOTE: Items purchased that are on sale will be delivered through Australia Post Pack & Track, not via express post.
We ship Worldwide. All orders made that exceed $150 will be shipped internationally free of charge.
Alternatively International Delivery cost varies. We offer a flat rate to most countries including New Zealand, United Kingdom and United States of America.
AU$20 (Standard International Shipping) which will allow 1-5 items depending on weight*
AU$50 (Express International Shipping). International orders are sent with Registered Australia Post.
Estimated international delivery time is 1-3 weeks for standard international, or 2-8 days for express international shipping.
*Weight for international parcels must be under 3kgs or further costs apply.
TRACKING YOUR ORDER:
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.
If you are not home at the time of delivery you will be left a card and your parcel will be taken to your local Australia Post.